Customer Service Management

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Customer Service Management

Thanks for joining our lesson today Good customer service comes from knowing our customers WELCOME Customer Service was chosen as a specialization because it is a part of my course. I find this topic interesting and important. Customer service is not just being polite; it is going above and beyond for customers. Knowing your customers’ needs and fulfilling them. Our customer are most important in a business they help to keep a business running. I believe learning the aspects of customer service will lead to a successful business. We would be able to identify what our customers require from us. This will let us accomplish total satisfaction. In order to understand customer service you have to broaden your definition, understand who are our customers and develop a friendly approach this will increase communication and build relationship. Factors of what makes good customer service "good" also depend heavily upon what specific things a particular customer may...

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